Alamo Drafthouse Cinema hiring Senior Application Analyst in United States | LinkedIn (2024)

The successful candidate will be responsible for overseeing all aspects of our point of sale system, including collaboration with the vendor for upgrades and maintenance, troubleshooting technical issues, and managing the vendor relationship. Additionally, this role will involve project management and business analyst tasks, as well as the implementation of new installations and upgrades at approximately 40 venue locations.

WHAT WE OFFER:

COMPENSATION RANGE:$89,937.00 - $99,930.00 Plus Incentive Bonus based on Performance

• A fun workplace where you can be yourself and do awesome work!
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back

LOCATION: Must be located in or around one of the following:

• Los Angeles, California
• San Francisco, California
• Denver, Colorado
• Naples, Florida
• Chicago, Illinois
• Boston, Massachusetts
• New York City, New York
• Raleigh, North Carolina

CORE ROLE RESPONSIBILITIES:

• Vendor Collaboration: Work closely with the POS system vendor to ensure smooth upgrades, maintenance, and timely resolution of any technical issues.
• Technical Troubleshooting: Serve as the primary point of contact for troubleshooting technical issues related to the POS system, providing efficient and effective resolutions.
• Stakeholder Communication: Communicate effectively with business stakeholders to understand their needs and requirements, and ensure that the POS system meets their expectations.
• Vendor Relationship Management: Manage the relationship with the POS system vendor, including contract negotiation, performance evaluation, and ensuring alignment with organizational goals.
• Implementation and Upgrades: Lead the implementation of new installations and upgrades of existing POS systems at various venue locations, ensuring minimal disruption to operations.
• Project Management: Oversee all aspects of POS system projects, including planning, scheduling, budgeting, and resource allocation, to ensure successful implementation.
• Business Analysis: Analyze business processes and requirements to identify opportunities for improvement and optimization of the POS system.

QUALIFICATIONS:

• Proven experience in a similar role, preferably in the hospitality or retail industry.
• In-depth knowledge of POS systems and their functionalities, including hardware and software components.
• Strong technical skills, with the ability to troubleshoot and resolve technical issues efficiently.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Experience in project management and business analysis, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills, with a keen attention to detail.

OUR CORE VALUES:

DO THE RIGHT THING

We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.

FOSTER COMMUNITY

We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.

BOLDLY GO

Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.

GIVE A sh*t

We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.